Terms of Service

Terms and conditions governing the use of Genvest services

Last updated: January 2025

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client", "User", or "you") and Genvest Research Private Limited ("Genvest", "we", "us", or "our"), a SEBI-registered Investment Advisor (Registration No: INA000018382).

By accessing or using our website, mobile application, or any of our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

Description of Services

Genvest provides investment advisory services including but not limited to:

Eligibility and Registration

Age Requirement

You must be at least 18 years old to use our services. If you are under 18, you may not use our services.

Legal Capacity

You must have the legal capacity to enter into binding agreements and make investment decisions.

Accurate Information

You must provide accurate, complete, and up-to-date information during registration and throughout your use of our services.

Compliance

You must comply with all applicable laws and regulations in your jurisdiction regarding investment activities.

Investment Advisory Services

Nature of Advice

Our investment advice is based on quantitative models, market analysis, and your individual risk profile. All recommendations are for informational purposes and do not guarantee investment performance.

Client Responsibility

You are responsible for making your own investment decisions. We provide recommendations, but you retain full control over your investment choices and portfolio management.

Risk Disclosure

All investments carry risk, including the potential loss of principal. Past performance does not guarantee future results. You should carefully consider your investment objectives and risk tolerance.

No Guarantee

We do not guarantee investment returns or the achievement of your financial goals. Investment performance depends on market conditions and other factors beyond our control.

Fees and Payment Terms

Advisory Fees

Our fees are clearly disclosed in our pricing plans and are based on Assets Under Advisory (AUA). Fees are charged in advance and are non-refundable except as required by law.

Third-Party Costs

You may incur additional costs from third-party service providers such as brokers, mutual fund companies, or other financial institutions.

Payment Methods

We accept payments through various methods including bank transfers, credit cards, and digital wallets. All payments must be made in Indian Rupees unless otherwise specified.

Fee Changes

We reserve the right to modify our fee structure with 30 days' notice. Continued use of our services after fee changes constitutes acceptance of the new terms.

User Accounts and Security

Account Creation

You must create an account to access our services. You are responsible for maintaining the confidentiality of your account credentials.

Security Obligations

You must use strong passwords, enable two-factor authentication when available, and notify us immediately of any unauthorized access to your account.

Account Suspension

We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent or illegal activities.

Data Accuracy

You must keep your account information accurate and up-to-date. Failure to do so may affect the quality of our advisory services.

Intellectual Property Rights

Our Content

All content on our platform, including software, algorithms, reports, and educational materials, is protected by intellectual property laws and belongs to Genvest or our licensors.

Limited License

We grant you a limited, non-exclusive, non-transferable license to use our services for personal investment purposes only.

Restrictions

You may not copy, modify, distribute, or reverse engineer our software or content without our written permission.

User Content

You retain ownership of your personal data and financial information, but grant us necessary rights to provide our services.

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

Limitation of Liability

Investment Losses

We are not liable for any investment losses, including loss of principal, regardless of whether such losses result from our recommendations or market conditions.

Service Interruptions

We are not liable for any damages resulting from service interruptions, technical failures, or system downtime.

Third-Party Actions

We are not responsible for the actions or omissions of third-party service providers, brokers, or financial institutions.

Maximum Liability

Our total liability to you for any claims arising from these Terms or our services shall not exceed the fees paid by you in the 12 months preceding the claim.

Indemnification

You agree to indemnify and hold harmless Genvest, its officers, directors, employees, and agents from any claims, damages, or expenses arising from:

Termination

Termination by You

You may terminate your account at any time by providing written notice. Termination will be effective at the end of your current billing period.

Termination by Us

We may terminate your account immediately if you violate these Terms, engage in fraudulent activities, or fail to pay required fees.

Effect of Termination

Upon termination, your access to our services will cease, but provisions regarding liability, indemnification, and dispute resolution will survive.

Data Retention

We may retain your data for regulatory compliance purposes even after account termination, as required by SEBI regulations.

Dispute Resolution

Governing Law

These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of courts in Gurgaon, Haryana.

Arbitration

Any disputes arising from these Terms or our services will be resolved through binding arbitration in accordance with the Arbitration and Conciliation Act, 2015.

Regulatory Complaints

You may file complaints with SEBI or other relevant regulatory authorities if you believe we have violated applicable regulations.

Internal Resolution

We encourage you to contact us first to resolve any issues before pursuing formal dispute resolution procedures.

Regulatory Compliance

Genvest operates as a SEBI-registered Investment Advisor and complies with all applicable regulations including:

Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

Continued use of our services after modifications constitutes acceptance of the updated Terms.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.

Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Genvest regarding the use of our services.

Contact Information

If you have any questions about these Terms, please contact us:

Legal Department

Email: legal@genvest.ai

Phone: +91-9310855217

General Support

Email: contact@genvest.ai

Address: 3rd Floor, Orchid Centre, Sector 53, Innov8, Golf Course Road, Gurgaon 122022

Acknowledgment

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with any part of these Terms, please discontinue use of our services immediately.