In case of any difficulties or issues or any complaints related to our service, please contact us directly by writing to us on support@genvest.ai. We will try to resolve it within 15-30 days. In case you are not satisfied with our response, you can lodge your grievance with SEBI at http://scores.gov.in/. If your complaint is not resolved on SCORES portal, you can start the dispute resolution process through the ODR Portal. The link for the platform is https://smartodr.in/login
Trend of Monthly Disposal of Complaints
| S.No | Month | Carried forward from previous month | Received | Resolved* | Pending# |
|---|
| 01 | Jul, 2024 | 0 | 0 | 0 | 0 |
| 02 | Aug, 2024 | 0 | 0 | 0 | 0 |
| 03 | Sep, 2024 | 0 | 0 | 0 | 0 |
| 04 | Oct, 2024 | 0 | 0 | 0 | 0 |
| 05 | Nov, 2024 | 0 | 0 | 0 | 0 |
| 06 | Dec, 2024 | 0 | 0 | 0 | 0 |
| 07 | Jan, 2025 | 0 | 0 | 0 | 0 |
| 08 | Feb, 2025 | 0 | 0 | 0 | 0 |
| 09 | Mar, 2025 | 0 | 0 | 0 | 0 |
| 10 | Apr, 2025 | 0 | 0 | 0 | 0 |
| 11 | May, 2025 | 0 | 0 | 0 | 0 |
| 12 | Jun, 2025 | 0 | 0 | 0 | 0 |
| 13 | Jul, 2025 | 0 | 0 | 0 | 0 |
| 14 | Aug, 2025 | 0 | 0 | 0 | 0 |
Current Month Complaints
| Category | Pending last month | Resolved | Pending over 3 months | Avg. Resolution Time | Total pending |
|---|
| Investors Directly | 0 | 0 | 0 | NA | 0 |
| SEBI Scores | 0 | 0 | 0 | NA | 0 |
| Other Sources | 0 | 0 | 0 | NA | 0 |
Annual Trend of Complaints
| S.No | Year | Carried forward from previous year | Received | Resolved* | Pending# |
|---|
| 01 | 2025-26 | 0 | 0 | 0 | 0 |
| 02 | 2024-25 | 0 | 0 | 0 | 0 |
