Our Accessibility Commitment

At Genvest Research Private Limited, we are committed to ensuring that our digital platforms, including our website and mobile application, are accessible to all users, including those with disabilities. We believe that financial services should be inclusive and available to everyone, regardless of their abilities or the technologies they use.

Inclusive Design

We design our platforms with accessibility in mind from the ground up, ensuring all users can access our services.

Standards Compliance

Our platforms comply with WCAG 2.1 AA standards and other relevant accessibility guidelines.

Continuous Improvement

We regularly assess and improve our accessibility features based on user feedback and technological advances.

User-Centric Approach

We involve users with disabilities in our design and testing processes to ensure our solutions meet real needs.

Accessibility Features

Visual Accessibility

  • High Contrast Mode: Enhanced contrast ratios for better visibility and readability.
  • Scalable Text: Text can be resized up to 200% without loss of functionality.
  • Alternative Text: All images include descriptive alternative text for screen readers.

Motor Accessibility

  • Keyboard Navigation: Full functionality accessible via keyboard without mouse.
  • Focus Indicators: Clear visual indicators show which element has keyboard focus.
  • Large Click Targets: Interactive elements are sized appropriately for easy activation.

Cognitive Accessibility

  • Clear Language: Simple, clear language and consistent navigation patterns.
  • Time Extensions: Users can extend time limits for completing tasks when needed.
  • Error Prevention: Clear error messages and prevention of accidental actions.

Auditory Accessibility

  • Visual Alerts: Important information is conveyed through visual means, not just audio.
  • Captions & Transcripts: Video content includes captions and audio content has transcripts.
  • Volume Controls: Users can control audio volume independently of system settings.

Assistive Technology Support

Screen Readers

  • NVDA: NonVisual Desktop Access - Free screen reader for Windows.
  • JAWS: Job Access With Speech - Professional screen reader.
  • VoiceOver: Built-in screen reader for macOS and iOS devices.
  • TalkBack: Built-in screen reader for Android devices.

Voice Recognition

  • Dragon NaturallySpeaking: Voice recognition software for hands-free computer control.
  • Windows Speech Recognition: Built-in voice recognition for Windows systems.
  • Voice Control: Built-in voice control for macOS and iOS devices.

Alternative Input Devices

  • Switch Navigation: Support for switch-based navigation devices.
  • Eye Tracking: Compatibility with eye-tracking input devices.
  • Head Pointers: Support for head pointer devices and adaptive hardware.

Accessibility Testing Process

  1. 1

    Automated Testing

    We use automated accessibility testing tools to identify common issues during development and deployment.

    • axe-core accessibility testing
    • WAVE web accessibility evaluation
    • Lighthouse accessibility audits
  2. 2

    Manual Testing

    Our team conducts manual accessibility testing using various assistive technologies and techniques.

    • Keyboard-only navigation testing
    • Screen reader compatibility testing
    • Color contrast verification
  3. 3

    User Testing

    We involve users with disabilities in our testing process to ensure real-world usability.

    • Focus groups with users with disabilities
    • Usability testing sessions
    • Feedback collection and implementation
  4. 4

    Third-Party Audits

    We engage independent accessibility experts to conduct comprehensive audits of our platforms.

    • Professional accessibility audits
    • WCAG compliance verification
    • Remediation recommendations

Accessibility Standards

WCAG 2.1 AA

Compliant

Web Content Accessibility Guidelines 2.1 Level AA compliance ensures our content is accessible to a wide range of users with disabilities.

Section 508

Compliant

Compliance with Section 508 of the Rehabilitation Act ensures accessibility for federal employees and contractors.

ADA Compliance

Compliant

Adherence to Americans with Disabilities Act requirements for digital accessibility.

EN 301 549

Compliant

European standard for accessibility requirements for ICT products and services.

Accessibility Roadmap

  • Q1 2025

    Enhanced Mobile Accessibility

    Implementation of advanced mobile accessibility features including gesture recognition and voice commands.

  • Q2 2025

    AI-Powered Accessibility

    Integration of AI technologies to provide personalized accessibility features and adaptive interfaces.

  • Q3 2025

    Advanced Voice Features

    Enhanced voice navigation and voice-to-text capabilities for improved accessibility.

  • Q4 2025

    WCAG 2.2 Compliance

    Upgrade to WCAG 2.2 standards with enhanced focus management and cognitive accessibility features.

Feedback and Support

We welcome feedback from users about accessibility issues and suggestions for improvement. Your input helps us create a more inclusive experience for everyone.

Email Feedback

Send your accessibility feedback to our dedicated email address.

accessibility@genvest.ai

Phone Support

Call our accessibility support line for immediate assistance.

+91-9310855217

In-Person Support

Visit our office for personalized accessibility support and training.

3rd Floor, Orchid Centre
Sector 53, Innov8
Golf Course Road
Gurgaon 122022

Accessibility Resources

User Guides

Comprehensive guides for using our platforms with assistive technologies.

Download User Guides

Video Tutorials

Step-by-step video tutorials with captions and transcripts.

Watch Tutorials

Keyboard Shortcuts

Complete list of keyboard shortcuts for efficient navigation.

View Shortcuts

Accessibility Settings

Guide to configuring accessibility settings in your browser and device.

Configure Settings

Our Ongoing Commitment

Accessibility is not a one-time effort but an ongoing commitment. We continuously work to improve the accessibility of our platforms and services. Our team regularly reviews and updates our accessibility features based on user feedback, technological advances, and evolving standards.

We are committed to making financial services accessible to everyone, regardless of their abilities or the technologies they use. If you encounter any accessibility barriers or have suggestions for improvement, please don't hesitate to contact us.